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For most returns and exchanges, cComputer Tech honors a limited return period. Hardware purchased directly from cComputer Tech may qualify for a full refund if returned with complete packaging and a printed receipt within 7 days of purchase.
Items returned within 14 days of purchase are eligible for bill credit. After 14 days, defective items must be handled through the product manufacturer.
Resold hardware items are subject to return approval at the discretion of cComputer Tech.
Services provided by cComputer Tech are non-refundable. Repairs are covered by a limited 7-day warranty.
A 15% restocking fee may apply to returns in the following categories:
Orders may include a 15% deposit. If an order is canceled, the deposit may be applied to the cost of returning the item to the vendor.
Custom ordered devices are not included in the standard return period. Returns or exchanges for custom configurations require consultation first.
Please contact our office before requesting a return for custom devices.
Phone: (719) 239-0477
Email: office@ccomputertech.com
Custom device returns may require additional authorization steps due to vendor agreements and specialized configurations.
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