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Effective October 6, 2026 | Revision 2026-10-06.1
ALL SALES ARE FINAL FOR CHANGE OF MIND, INCLUDING UNOPENED GOODS. We do not offer an automatic return, exchange, store-credit, or cancellation period under our voluntary policy. Please confirm compatibility, specifications, and your needs before approving a purchase.
This policy applies to new transactions when disclosed before purchase or authorization. It does not replace earlier accepted return terms or warranty promises. A separately accepted written agreement controls a conflict.
Any voluntary exception requires cComputer Tech’s advance written approval. The approval will identify the items, return deadline, required condition and included accessories, return instructions, and any lawful, disclosed restocking or shipping charges. Keep your receipt or ticket number. Do not ship or leave a return without instructions.
Special-order parts, installed or used products, refurbished equipment, software and licenses, consumables, and services already performed are included in the all-sales-final policy. An exception for one transaction does not create a right to exceptions for future purchases. No blanket restocking percentage applies through this policy; any charge must be lawful and disclosed in the applicable agreement.
All sales final does not remove remedies for defective or misdescribed goods, deficient services, applicable warranties, or refund and cancellation rights required by law. Contact us promptly with the invoice or ticket number, the issue, and when it began. Give us a reasonable opportunity to inspect and address the problem.
Applicable manufacturer warranties and any specific cComputer Tech warranty disclosed for your transaction govern their respective coverage. This policy does not create a blanket parts, labor, or computer-build warranty or disclaim legally applicable warranties. Earlier warranty promises remain in effect for covered transactions.
Where legally permitted and consistent with the applicable warranty, we may first repair, re-perform, or replace the affected item or service. We will provide a refund or other remedy when required. We can help identify the manufacturer’s warranty process; referring you to a manufacturer does not remove any separate obligation we have as the seller or service provider.
An estimate you have not approved is not a completed sale. Contact us promptly if you need to change or cancel approved work or an order.
You remain responsible for authorized work already performed and reasonable, documented, nonrecoverable costs lawfully chargeable to you. Approved diagnostics remain payable if you decline further repairs or a device cannot be repaired, without removing remedies for deficient work. Any remaining unearned deposit is refunded; a deposit is not automatically forfeited.
Parts orders may become noncancelable once committed to a supplier, but we will assess the actual applicable costs and any refund we can obtain. A legally required customer refund is not made conditional on our supplier first refunding us. Recurring-service cancellation and notice periods are governed by the separately accepted service agreement and applicable law.
Approved or legally required refunds are processed to the original payment method when possible, or by another lawful method agreed with you. We will explain the amount, any lawful agreed deductions, and the expected processing time. We will act without undue delay and within any legally required deadline; your bank or payment provider may need additional time to post a refund. This policy does not require you to accept store credit instead of a refund when the law requires a refund.
Call (719) 239-0477 or email info@ccomputertech.com. Include your ticket or invoice number and a brief description of the request. Do not include passwords or complete payment-card details in ordinary email.
Also see our Terms and Conditions and Privacy Policy.
